Your Guide to Château des Vigiers
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Top Frequently Asked Questions
Are pets allowed at Château des Vigiers?
No. Pets are not allowed on the Château des Vigiers estate.
This rule ensures the peace of the venue, maintains cleanliness, and preserves guest comfort in a protected natural environment in the heart of the Périgord.
The estate welcomes golfers, hotel guests, and visitors looking for calm and elegance, in keeping with the authentic spirit of Château des Vigiers.
Is the reception open 24/7?
Yes. The reception desk at Château des Vigiers is open 24/7, welcoming late arrivals and assisting you at any time.
Our team is available throughout your stay for information, restaurant reservations, golf or spa bookings, and personalised services on request.
How do I book a treatment at Spa by Sothys?
You can book a treatment directly with the Spa by Sothys by calling +33 (0)5 53 61 50 19 or via the contact form on our website.
The full treatment menu is available here.
Our therapists will recommend the most suitable care based on your needs: massages, Sothys rituals, facials or wellness escapes.
Booking in advance is recommended, especially in high season.
Is the tourist tax included in the rate?
No. The tourist tax is not included and is paid on site at check-out (amount set by the local authority, per person and per night).
Do you have charging stations for electric vehicles?
Yes. Château des Vigiers has two charging stations for electric vehicles (each with two sockets).
- Charging point in the estate's main car park
- Charging point in the Relais car park
They are compatible with most hybrid and 100% electric vehicles. Access is reserved for guests and billing is based on charging time.
Enjoy a more sustainable stay in Dordogne by charging your car directly on site.
How do I use a gift voucher?
When booking, simply enter the voucher number in the dedicated field or provide it to the reservations team.
The amount will be automatically deducted from the total due (in full or in part depending on the remaining balance).
Are there airports nearby?
What are the check-in and check-out times?
Check-in: from 3:00 pm | Check-out: until 11:00 am (Château Hotel and Relais Hotel).
Reception can arrange an early check-in or late check-out, subject to availability.
What time can I check in at the hotel?
Rooms at Château des Vigiers are available from 3:00 pm.
However, you are welcome to arrive earlier and enjoy the estate's facilities — golf, spa, restaurants, or outdoor pools.
Depending on availability, the reception team will inform you if your room is ready before the official check-in time.
Does the Michelin-starred restaurant Les Fresques change its menu?
Yes. We recommend booking, particularly at Les Fresques (the Michelin-starred restaurant at Château des Vigiers): its menu changes every day according to seasonal produce and deliveries to guarantee the very best ingredients, and the number of covers is deliberately limited.
At weekends and in high season, Les Fresques is often fully booked. To book online, you can also call us or go via reception. The Bistrot des Vigiers is more flexible, but booking is still recommended.